Impact of Job Burnout, Job Security and Organizational Commitment on Turnover Intention among Credit Counseling and Debt Management Agency Employees in Kuala Lumpur
Nila Chandran Rajandran1, Anusuiya Subramaniam2, Mazuwin Binti Haja Maideen3
1Nila Chandran Rajandran, Faculty of Business Management, Asia Pacific University of Technology and Innovation, Malaysia.
2Anusuiya Subramaniam, Faculty of Business Management, Asia Pacific University of Technology and Innovation, Malaysia.
3Mazuwin Binti Haja Maideen, Faculty of Business Management, Asia Pacific University of Technology and Innovation, Malaysia.
Manuscript received on 06 February 2019 | Revised Manuscript received on 12 February 2019 | Manuscript Published on 19 February 2019 | PP: 389-397 | Volume-7 Issue-5S January 2019 | Retrieval Number: ES2171017519/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The intention of this research was to investigate the impact of Job Burnout, Job Security and Organizational Commitment on Turnover Intention among employees of Credit Counselling and Debt Management Agency in Kuala Lumpur. This research will look in deep on how these elements will impact the employees turnover intention. A total of 106 respondents take part in the data grouping, in which was elected using a snowball sampling from the distribution of the questionnaires throughout the organization in two weeks time. In fact, the data that has been collected were utilized as primary data for this study. Along with that, this research gives several past studies and findings that have been conducted on how the elements will impact the employees turnover intention. The research also has discovered that the elements (Job Burnout, Job Security and Organizational Commitment) are strongly correlated to the turnover intention. This research report can be utilized for an organization, particularly for Credit Counselling and Debt Management Agency to identified the turnover intention of their employees by taking into account on employees job burnout, job security and organizational commitment.
Keywords: Turnover Intention, Job Burnout, Job Security, Organizational Commitment.
Scope of the Article: Social Sciences