E4915018520

Implementation Success of an Indoor Navigation with Location-Based Augmented Reality
Mashael Khayyat¹, Saadiah Yahya², Muna Alsharabi³, Atheir Aljahdali⁴, Arwa Alshehri^5
1Mashael Khayyat*, University of Jeddah, College of Computer science and Engineering, Department of Information Systems and Technology, Jeddah, Saudi Arabia.
²Saadiah Yahya, University of Jeddah, College of Computer science and Engineering, Department of Information Systems and Technology, Jeddah, Saudi Arabia.
³Muna Alsharabi, University of Jeddah, College of Computer science and Engineering, Department of Information Systems and Technology, Jeddah, Saudi Arabia.
⁴Atheir Aljahdali, University of Jeddah, College of Computer science and Engineering, Department of Information Systems and Technology, Jeddah, Saudi Arabia.
⁵Arwa Alshehri, University of Jeddah, College of Computer science and Engineering, Department of Information Systems and Technology, Jeddah, Saudi Arabia.
Manuscript received on February 12, 2020. | Revised Manuscript received on February 21, 2020. | Manuscript published on March 30, 2020. | PP: 367-373 | Volume-8 Issue-6, March 2020. | Retrieval Number: E4915018520/2020©BEIESP | DOI: 10.35940/ijrte.E4915.038620
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Confirming the adoption and use of information technology is central to human-computer interaction. User experience (UX) and Usage Continuance (UC) which latently signifying implementation success are vocal upon this mechanism. The advent of smart phones and mobile technologies such as Geographical Positioning System (GPS) has seen great proliferation in positioning outdoor location. However, GPS is incapable to work in an indoor environment (Hub, 2008) properly. Hence, for navigating indoor location one need to combine the existing mobile technologies and most of their components with location-based augmented reality. In this paper, implementation success of Indoor Navigation with Location-Based Augmented Reality named ‘Guide Me” is studied. The factors considered to evaluate implementation success are adopted from information systems and mobile computer interface literature. The objectives of this paper are to determine users’ experience (satisfaction) and usage continuance of Guide Me. Prior to that, Guide Me has been successfully designed and developed using IOS with tools (Unity engine, Place note SDK and XCode to set up IOS packages), User feedbacks are gathered via questionnaire forms taken from 35 respondents who volunteer to experiment Guide Me. The volunteers are free to choose and navigate offices at buildings of University of Jeddah (UJ), with the help of Guide Me. The findings of the study conclude that: Guide Me has facilitated users to navigate and seek indoor location independently, conveniently and efficiently since they did not disturb or asked others for directions. Hence, this has improved users’ experience which indicates users’ satisfaction. The high value of mean for “behavioral intention to use” has shown users intend to continue using Guide Me. This is further verified and confirmed by “expectation confirmation” analysis. These findings have the potential to deploy Guide Me to large complexes, such as airports, shopping malls, schools, hospitals and libraries in a cost-effective manner.
Keywords: Indoor Navigation, Mobile Technologies, Augmented Reality, User experience, Usage Continuance, IOS.
Scope of the Article: Process & Device Technologies.