Factors Influencing Supply Chain Performance through Sharing Information on PT Sinar Sosro KPW Banten
Aji Rilamsyah1, Fauzi Abdillah2, Muhamad Rifaldy Ramadhan3, Sambudi Hamali4
1Aji Rilamsyah, Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia.
2Fauzi Abdillah, Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia.
3Muhamad Rifaldy Ramadhan, Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia.
4Sambudi Hamali*, Management Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia.
Manuscript received on May 25, 2020. | Revised Manuscript received on June 29, 2020. | Manuscript published on July 30, 2020. | PP: 819-822 | Volume-9 Issue-2, July 2020. | Retrieval Number: D8835118419/2020©BEIESP | DOI: 10.35940/ijrte.D8835.079220
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The purpose of this study is to know the influence of supplier integration, internal integration, and customer integration on supply chain performance through sharing information at PT. Sinar Sosro KPW Banten. The study method used is quantitative method by collecting data through questionnaire. Data analysis using SEM-PLS with WarpPLS 5.0 software. The results show that supplier integration and internal integration have no effect on supply chain performance. Supplier integration, internal integration, and costumer integration affect the sharing information. And customer integration and sharing information have an effect on supply chain performance. The current conclusion of this result, managers need to improve customer integration and information sharing. (AR, FA, MRR).
Keywords: Customer Integration, Internal Integration, Sharing Information, Supplier Integration, Supply Chain Performance.