Analyzing the Impact of Information and Communication Technology (ICT) on Restructuring of Public Service in Nigeria.
Aminu Mohammed Lawan1, Razlini Mohd Ramli2, Siti Zuliha Razali3
1Aminu Mohammed Lawan, School of Social Sciences, Universiti Sains Malaysia Penang, Malaysia.
2Razlini Mohd Ramli, School of Social Sciences, Universiti Sains Malaysia Penang, Malaysia.
3Siti Zuliha Razali, School of Social Sciences, Universiti Sains Malaysia Penang, Malaysia.
Manuscript received on 17 October 2019 | Revised Manuscript received on 23 October 2019 | Manuscript Published on 02 November 2019 | PP: 709-711 | Volume-8 Issue-2S9 September 2019 | Retrieval Number: B11470982S919/2019©BEIESP | DOI: 10.35940/ijrte.B1147.0982S919
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The purpose of this paper is to examines the impact of Information and Communication Technology (ICT) on restructuring of public service in Nigeria. The globalization policy assert that the public service of the developing countries must be restructured to comply with new technology i.e. the information and communication technology for efficiency and productivity. This is to say that the public servants must have a basic knowledge of ICT usage in their organization or otherwise they will lose their job and replace with high skilled employees. This study conducted systematic review of relevant literature on ICT and public service restructuring and come up with methodological result. The findings show that the idea of new public management (NPM) was introduced. This give emphasis on engagement of highly skilled workers that are ICT compliant will be retained into the public service to replace low skilled and manual employees. Finally, the paper recommends the need to improve service quality in public sector through the training and retraining of employees in line with new technology.
Keywords: Information and Communication Technology (ICT), Public Service, Restructuring, Public Servant, Nigeria.
Scope of the Article: Optical Communication