A Current State Performance Framework for the Evaluation of User Experience Design (UXD) Practice in Industry
Idyawati Hussein1, Azham Hussain2, Emmanuel O.C. Mkpojiogu3, ChenKim Lim4, KiamLam Tan5
1Idyawati Hussein, School of Computing, Universiti Utara Malaysia, UUM, Sintok, Malaysia.
2Azham Hussain, School of Computing, Universiti Utara Malaysia UUM, Sintok, Malaysia.
3Emmanuel O.C. Mkpojiogu, School of Computing, Universiti Utara Malaysia, UUM, Sintok, Malaysia, Department of Computer and Information Technology, Veritas University, Abuja, Nigeria.
4ChenKim Lim, Faculty of Art, Computing & Creative Industry, Sultan Idris Education University, Tanjong Malim, Perak, Malaysia.
5KiamLam Tan, Faculty of Art, Computing & Creative Industry, Sultan Idris Education University, Tanjong Malim, Perak, Malaysia.
Manuscript received on 26 June 2019 | Revised Manuscript received on 14 July 2019 | Manuscript Published on 26 July 2019 | PP: 206-214 | Volume-8 Issue-2S2 July 2019 | Retrieval Number: B10380782S219/2019©BEIESP | DOI: 10.35940/ijrte.B1038.0782S219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: This study proposes a current state analysis framework for the understanding and evaluation of the user experience design (UXD) practice in industry.In this study, using PAR and grounded theory, an evaluation framework was developed to assess the UXD practice in industry. The study was conducted among a UXD community of practice, UX Malaysia. The proposed framework incorporated implicit, and explicit design practices as well as practice constraints. Implicit practice is grouped into values and goals while explicit practice comprises of job roles/design decision and knowledge. Constraints encountered by individuals who are motivated to practise user experience design in the development process include those related to: direct control, between direct control and indirect control, indirect control, between indirect control and no control and no control.
Keywords: Community of Practice, Current State Analysis Framework, User Experience Design Practice.
Scope of the Article: Patterns and Frameworks