An Impact of Technology on E-Banking Dimension in Banking Sector
Ms. S.L. Sobiya1, N. Thangavel2
1Ms. S.L. Sobiya, Research Scholar, Department of Management, Sathyabama University, Chennai (Tamil Nadu), India.
2Dr. N. Thangavel, Principal, St. Thomas Arts and Science College, Chennai (Tamil Nadu), India.
Manuscript received on 22 May 2019 | Revised Manuscript received on 08 June 2019 | Manuscript Published on 15 June 2019 | PP: 340-342 | Volume-8 Issue-1S2 May 2019 | Retrieval Number: A00800581S219/2019©BEIESP
Open Access | Editorial and Publishing Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: In Banking sector biggest revolution was taken place because of technology. After the adoption digitalization in banking sector, the internet banking merge into new concept which helps in faster and more faster than normal banking activities. Indian economic condition totally depends on the financial market, money market and capital market. Recent years, Indian banking sector taking out new development and innovation in banking products and adoption of new model payment system and micro finance process. Reserve Bank of India renowned the measures and restructuring the rules and regulation in Indian Industry. The main development in the banking sector recent day with the help of technology is immediate payment service, with the help of mobile application the money can be transferred immediately without any delay. Empirical study is done to measure the e-banking dimension which is totally connected with technology for this purpose the data collection is processed to facilitate the study. Data is collected with the help of questionnaire and the analysis is done. The factor analysis is used for calculation for that we identified technology based three dimension is very important for electronic banking system in Chennai. The selected e-banking dimensions which are connected with technology are convenience, security and website aesthetic. In this paper researcher attempt to find the dimension that influence e-banking services. This will help the other researcher to do the further research.
Keywords: E-Banking, Technology, Dimension.
Scope of the Article: e-governance, e-Commerce, e-business, e-Learning