Review on Mediating Effect of Resilience and Emotional Intelligence between Occupational Stress ond Job Performance
Vinita Kumari1, S. Vasantha2
1Vinita Kumari, Ph.D Scholar, School of Management Studies, Vels Institute of Science Technology & Advanced Studies VISTAS, Chennai (Tamil Nadu), India.
2S. Vasantha, Professor, School of Management Studies, Vels Institute of Science Technology & Advanced Studies VISTAS, Chennai (Tamil Nadu), India.
Manuscript received on 08 May 2019 | Revised Manuscript received on 19 May 2019 | Manuscript Published on 23 May 2019 | PP: 1200-1206 | Volume-7 Issue-6S5 April 2019 | Retrieval Number: F12050476S519/2019©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Stress is encountered by working professionals in their day to day life. Many research studies have been conducted in the last decade to assess occupational stress and its relationship to the performance of the employee in the workplace and the steps that needs to be taken to reduce the stress levels of the employee. The aim of this conceptual paper is to review the literatures regarding the mediating role of resilience and emotional intelligence between occupational stress and job performance. Emotional Intelligence and Resilience plays an important role in the life of an employee. Based on the various Literature Reviews, job performance is fundamentally linked with occupational stress. If the employee is stressed, it has a negative effect on his performance. The influence of resilience and emotional intelligence on occupational stress and job performance has been examined by exploring many research papers. A conceptual model has been framed based on the literature reviews. Itfocuses the relationship between occupational stress and job performance and mediating effect of resilience and emotional intelligence on these two variables. It also emphasizes the importance of training for the employees with respect to resilience and emotional intelligence.
Keywords: Stress, Resilience, Job Performance, Emotional Intelligence.
Scope of the Article: Swarm Intelligence