The Effect of Disruption Technology, Opportunities and Challenges of Telecommunication Industry 4.0 in Indonesia
Librita Arifiani1, Librita Arifiani2
1Librita Arifiani, SKOM, MMSI, Doctor of Research, Management, Bina Nusantara University Jakarta, Indonesia.
2Librita Arifiani, SKOM, MMSI, Department of Management, BINUS Business School Doctor of Research, Management, Bina Nusantara University Jakarta, Indonesia.
Manuscript received on 06 May 2019 | Revised Manuscript received on 18 May 2019 | Manuscript Published on 23 May 2019 | PP: 808-819 | Volume-7 Issue-6S5 April 2019 | Retrieval Number: F11410476S519/2019©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Digitizing and disruption technology has transformed society on an unprecedented scale and speed. The telecommunications industry 4.0 is undergoing transformational development to deal with disruptive technological challenges. The telecommunications industry in Indonesia shown by a decline in voice and SMS revenues, increased regulation, technological progress, and changes in consumer needs. This study aims to comprehensively understand how telecommunications companies in Indonesia can survive from disruptive technology in digital transformations and open new opportunities for growth through the Business Model Innovation (BMI) in Industry 4.0? Exploratory case studies and literature reviews are used to test the antecedents of business model innovation. Traditional business models no longer function and adopt a new approach, traditional telecommunications business models will not succeed in facing new competition. The study identifies that in disruption technology services offer opportunities for business development and technology orientation to encourage the use of Internetbased services, increasing demand for cheaper and faster internet, and data, which results in tremendous benefits for consumers. Challenges to achieving competitive advantage the organizations are required to be influenced by business model innovations with the ability to improve market orientation and organize organizations with technological orientation capabilities, which are agile and flexible in providing sustainable customer-oriented and solutions. From a managerial perspective, this research provides a comprehensive view of what is impact by business model innovation with organizations, how to achieve it, what important variables contribute to it and how it relates to the company’s business performance. The authenticity of this research lies in the description of how management emerges with a practical oriented framework of how organizations must be formed to be innovative and competitive through general arrangements of antecedents of business model innovation. This study, however, has limitations because of its qualitative nature and conceptual framework needed to further examine through large-scale surveys.
Keywords: Business Model Innovation, Technology Orientation, Market Orientation, Disruption Technology, Competitive Advantage.
Scope of the Article: Open Source: Challenges and Opportunities