Implementation of a Knowledge Management in a Moroccan Public Administration
Yousaf Khiat1, Azeddine Khiat2
1Yousaf Khiat, Researcher, Humanities and Social Sciences, Morocco.
2Azeddine Khiat, Laboratory SSDIA, ENSET Mohammedia, Hassan II University of Casablanca, Morocco.
Manuscript received on 20 February 2019 | Revised Manuscript received on 11 March 2019 | Manuscript Published on 08 June 2019 | PP: 787-798 | Volume-7 Issue-5S4, February 2019 | Retrieval Number: E11620275S419/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The following article addresses the issue of setting up a Knowledge Management (KM) system in the Regional Academy of Education and Training (AREF) of Greater Casablanca in Morocco. We conducted our study through a questionnaire and interview survey to solicit 42 executives, representing 23% of all AREF administrative staff. So, we approached; in the first place; the problem of Knowledge Management (KM) in the AREF by a theoretical apprehension centered on the concept and its definitions. Then, and through the results of the field study, we made recommendations and proposals divided into three sections: (i) Organizational; (ii) Human and (iii) Technological. Finally, as it is a long-term project for structuring change in culture, we recommend that it be supported by change management measures.
Keywords: Management, Information System, Knowledge Transfer, Knowledge Capitalization.
Scope of the Article: Disaster Management