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Impact of ICT Usage in Travel and Tourism Industry in Madurai
J.Prabhu1, K.Ravindran2, S.Senthil Kumar3

1J. Prabhu, Department of Catering Science and Hotel Management, Kalasalingam Academy of Research & Education College, Krishnankoil (Tamil Nadu), India.
2K. Ravindran, Department of Management Studies, Kalasalingam Academy of Research & Education College, Krishnankoil (Tamil Nadu), India.
3S. Senthil Kumar, Department of Catering Science and Hotel Management, Kalasalingam Academy of Research & Education College, Krishnankoil (Tamil Nadu), India.
Manuscript received on 05 January 2020 | Revised Manuscript received on 27 January 2020 | Manuscript Published on 04 February 2020 | PP: 38-40 | Volume-8 Issue-4S4 December 2019 | Retrieval Number: D10131284S419/2019©BEIESP | DOI: 10.35940/ijrte.D1013.1284S419
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: In today’s world information and communication technology is an essential part for any business to withstand among their competitors. Traveler’s behavior totally changed with new technology refers to selecting tourist places and travel habits. This paper focused to find the impact of ICT in tourism and travel industry with special reference to Madurai. Around 70 respondents were surveyed and the paper represents the detailed analysis and findings.
Keywords: ICT, Madurai, Travel & Tourism Industry, Impacts, Benefits.
Scope of the Article: Social Sciences