Combining Self-Efficacy and Employee Friendly Workplace to Generate Innovative Work Behavior: Evidence from Telecommunication Industry
Henny Santoso1, Asnan Furinto2
1Henny Santoso, Binus University Jakarta, Indonesia.
2Asnan Furinto, Binus University Jakarta, Indonesia.
Manuscript received on 27 June 2019 | Revised Manuscript received on 10 July 2019 | Manuscript Published on 17 July 2019 | PP: 498-505 | Volume-8 Issue-2S July 2019 | Retrieval Number: B10750782S19/2019©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: In this current knowledge-intensive economy, especially for technology based companies, it is very important to understand what determines employee creativity since it is a primary source for corporate innovation. Innovation is a key word in the telecommunications industry, where technology development can change market demand and change the habits of telecommunication service users. We focus on innovation work behavior as an antecedent of job satisfaction. Based on personal/ individual factor and environmental factor, we propose two determinants of innovative work behavior that help us to understand how self-efficacy and employee friendly workplace can evolve to facilitate job satisfaction outcomes. We propose that self-efficacy and employee friendly workplace positively affect job satisfaction by creating an innovative work behavior. A 245-employee sample is used to analyze the theoretical model variables’ relationship to innovative work behavior that can change its values to create job satisfaction. The results support the theoretical model, and lead to some implications for the management practice.
Keywords: Employee Friendly Workplace, Human Resource Management, Innovative Work Behavior, Self-Efficacy, Strategic Management.
Scope of the Article: Innovative Sensing Cloud and Systems