Queuing Time and Shopping Time of D-Mart Customers with Special Refrenceto Guntur City, Andhra Pradesh
Ch. Hymavathi1, Abhilash Nissankara Rao2
1Ch. Hymavathi Assistant Professor, Department of Management Studies, Vignan’s Foundation for Science, Technology and Research
2Abhilash Nissankara Rao MBA Student, Department of Management Studies, Vignan’s Foundation for Science, Technology and Research,
Manuscript received on 19 April 2019 | Revised Manuscript received on 24 May 2019 | Manuscript published on 30 May 2019 | PP: 2824-2827 | Volume-8 Issue-1, May 2019 | Retrieval Number: A1450058119/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Retail industry was developed very high in Andhra Pradesh state, the retail stores are very success with their customers, and customers are satisfied retail stores services, there is only one problem is facing from retail stores is customers billing time. To solve this is to find that retail store customer waiting time is high or not. With the pilot study data collected with that data used some statistical technics are used and results are found. Most of the customers are interested to shopping in evenings time, and at the same time the shopping malls are attracted customers with good discount offers.
Key words: Retail Store, Customers, Waiting Time, Billing.
Scope of the Article: Time and Knowledge Management Tools