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E-Learning Obstacles in Examination Module Process – MEDIU Case Study
Yousef A. Baker El-Ebiary1, Najeeb Abbas Al-Sammarraie2

1Yousef A. Baker El-Ebiary, Faculty of Informatics and Computing, UniSZA University, Malaysia.
2Najeeb Abbas Al-Sammarraie, Faculty of Computer and Information Technology, MEDIU, Malaysia.
Manuscript received on 16 February 2019 | Revised Manuscript received on 07 March 2019 | Manuscript Published on 08 June 2019 | PP: 631-633 | Volume-7 Issue-5S4, February 2019 | Retrieval Number: E11310275S419/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: The objective of this study is to identify the problems faced by students conducting an online exam run by the Al-Madinah International University (MEDIU). The research has been applied in the Department of Computer Science, Faculty of Computer Science and Information Technology with 86 students during the semester in February of the academic years 2017- 2018. Data obtained from e-mail messages for students about the problems in the examination process are parsed descriptively. The data were read twice by different researchers and then organized into symbols. Topics that have been discovered are created as a result of assembling the encodings into a meaningful structure to display to the reader. The results showed that the following problems occurred in the process of students who passed the online tests, the level of literacy for students, the new testing environment for students, the presentation of questions in the computer environment and technical difficulties. The ability of students to use computers is an important factor in the emergence of problems. The main finding of the research is the need for a mentoring program to help students with Internet tests and online courses.
Keywords: Distance Learning, E-Learning, on-Line Exam Module, on-Line Learning, on-Line Testing.
Scope of the Article: Quality Assurance Process, Standards, and Systems